K.A. Recruiting

Sales- Blood Bank Technical Specialist -Outside Sales

Boston, MA 02111

Job Type: Laboratory Jobs (IRL/ Blood Bank/ Transfusion/ HLA) Job Number: KMC319181

Blood Bank Technical Specialist - Outside Sales Technical Specialist (Medical)


You will be responsible for the achievement of annual instrument go-live and reagent sales objectives in all targeted markets. This person will lead the stages of the sales lifecycle associated with instrument go-live and customer complaint handling with an assigned customer base. The Blood Bank Technical Specialist (Outside Sales Technical Specialist) will also have secondary ownership of assigned customer targets within a geographic territory.

Other responsibilities for the position will include:

  • Provide training and technical support in the field for instrumentation, manual methods, and reagents
  • Work collaboratively with the Blood Bank Business Manager to grow reagent sales, support instrument base and address ongoing customer needs
  • Work in conjunction with the company Technical and Field Services group on escalated customer product or technical problems
  • Prepare accurate iCOR based territory business plans, go-live forecasts, and reports to achieve assigned quota and product mix objectives
  • Lead the addition of assays to drive reagent growth on automation platforms within assigned territory. Understand company product positioning and benefits vs. competitor products
  • Available for LEAN workflow consultations, Instrument evaluation and customer site audits as needed
  • Provide technical insights as a Subject Material Expert (SME) for both automation and reagent performance and integration
  • Lead customer through instrument validation process to achieve at plan go-live timing. To provide assistance on items to include (but not limited to): Preparation and planning, PQ, LIS/Validation, Instrument method validation, customer SOP assistance, determine customer go-live phases and dates, MD sign-off, staff training, QA review, Data assimilation and presentation to MD
  • Work independently and collaboratively to successfully resolve instrument/product issues. Interact with Technical Service, Field Service and Field Quality to investigate/resolve customer issues
  • Maintain relationships with industry thought leaders in the region to advocate companies products driving market behavior. Active in regional conferences to help drive forums to educate industry on company products
  • Comply with GEN.109, Complaint Handling for recording all complaint resolution activities during critical account management and intervention (detailed trip report in the form of complaint resolution files and data)
  • A key technical resource with blood donor centers, large and corporate account management
  • Manage calibration tools and diagnostic equipment

We are looking for an experienced candidate for the Blood Bank Technical Specialist (Outside Sales Technical Specialist) position who has a Bachelor’s degree from a four-year college or university along with some prior outside sales and/or technical experience. In addition, the Blood Bank Technical Specialist (Outside Sales Technical Specialist) must live in the geographic sales region that they are assigned to and must be willing to travel over 70% of the time for this role.


Other requirements for the position include:

  • 3-5 years if Blood Banking Experience Required
  • American Society of Clinical Pathologists (ASCP) MT or (NCA) CLS certification is preferred
  • American Society of Clinical Pathologists (ASCP) SBB certification is preferred

Preferred Experience:

  • Project Management; Ability to prioritize and schedule all aspects of the project in order to meet deadline
  • Ability to work in a team environment; Communication skills both written and oral. Training or educator background.
  • Ability to troubleshoot or problem solve 



The compensation structure for this position is a base salary plus a variable commission plan where, if the Blood Bank Technical Specialist (Outside Sales Technical Specialist) meets plan targets, there will be a total target payout. Additionally, this position is eligible for a monthly auto allowance.




JOB# KC462

Please click APPLY ONLINE or email us a copy of your resume directly (my email is next to my profile). Be sure to check out all of our jobs at http://jobs.ka-recruiting.com. We look forward to working with you!

Kristin Campbell
Healthcare Recruiter

Hello! Thanks for checking out my job openings. I specialize in recruiting and placing healthcare professionals into full time permanent positions nationwide. I work with top hospitals/clients on Physician, Advanced Level Practitioners, Therapy, Nurses, Nurse Leadership, Laboratory, and other Allied Health Recruitment. I look forward to placing you into a long term satisfying career!

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