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Patient Navigator

Newton, MA 02458

Job Type: Healthcare-Other Job Number: KAM223222

Job Description

Full-time Patient Navigator needed at a top facility outside of Boston, Massachusetts!
(Reference Code: KAM)

The purpose of the Patient Navigator position is to provide a seamless patient experience. The goal is to streamline the process for patients and their families by facilitating follow up clinic
appointments. The patient navigator will provide continual support beginning with the initial consultation and continuing through diagnosis to treatment and follow-up care. The Patient Navigator works directly with the providers and patients to ensure that appointments are scheduled in a timely manner by coordinating referrals to specialty providers. An effective Patient Navigator will build relationships, solve problems, direct patients to resources and manage information. The position reports to the practice manager.

Qualifications include:
* Bachelor’s degree or equivalent amount of education and experience.
* A minimum of two years in a clinical or customer service position, preferably in a health care setting.
* Demonstrated quality customer service skills.
* Strong problem-solving, relationship building and advocacy skills.
* Ability to prioritize workload, handle multiple tasks and work independently.
* Exceptional judgment and discretion in interacting with physicians and staff on sensitive political and confidential issues.
* Knowledge of current issues in the health care environment preferred.
* Ability to prioritize and manage several projects with demanding workloads.
* Strong knowledge of Microsoft Office applications; Word, Excel, PowerPoint.
* Previous EMR experience strongly preferred. EPIC know-how a plus!

40 hours per week, in person, Monday-Friday

Offering competitive pay and benefits including health insurance, LTD, STD, AD&D, life insurance, and free parking provided.
For more information, please submit your resume for review or email it to me directly:

Additional Information

*NEW - To learn more please feel free to text us about this job!! *IF INTERESTED - Please click APPLY ONLINE or email us a copy of your resume directly (my email is next to my profile). Be sure to check out all of our jobs at We look forward to working with you!

Meet Your Recruiter

Katherine Marano
Client Relationship Manager, Senior Healthcare Recruiter

Katherine started with K.A. Recruiting as an intern, and has been a full time employee since graduating with her Bachelor’s degree in Psychology from the College of the Holy Cross in 2016.  She has placed all different kinds of healthcare professionals from Nurse Practitioners & Laboratory Techs to Regional Sales Reps & Quality Managers.  Katherine is passionate about what she does and loves forming relationships with both candidates and clients in order to find the right match.  When she is not working, Katherine enjoys spending time with family & friends, cooking, and traveling to new places.


Candidate testimonial:
"I wasn’t even really looking for a new position! I was in the process of updating my resume because there had been some changes at the place I was working with staff incentives and investment plans for colleagues and it was possibly time to update and refresh my portfolio. It was at that exact time that I got a happy little email from Katherine Marano about some potential positions. One absolutely struck a chord with my heart. It was for a position that I had been working in that particular field for over 10 years in. It was an opportunity to learn higher complexity, research type testing in a patient setting and also a relocation to a whole brand new locale! I reached out to her and the whole process started to unfold. She was there the whole way for me in the negotiation process. She even was able to set up a visitation to the area and the job to shadow the environment I would be relocating to. Katherine and the whole HR team that worked on my onboarding were phenomenal. I couldn’t thank her more for the chance to start a brand new adventure in my life!"   - Jennifer Q.

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